How SoundCast collects, uses, and protects your personal information.
Last updated: March 2025
When you create a SoundCast account, we collect your full name, email address, country, and a hashed password. If you purchase SoundCast Pro, payment is processed by Stripe or PayPal. We do not store your credit card details on our servers.
We also collect basic usage data including your IP address, browser type, and pages visited to help us improve the service and diagnose technical issues.
Your data is stored on servers located in Canada. We use industry-standard encryption for data in transit (HTTPS) and at rest. Passwords are hashed using bcrypt and are never stored in plain text. Access to personal data is restricted to authorized personnel only.
We use the following third-party services which may process your data as part of providing our service:
SoundCast uses session cookies to keep you logged in to your account. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser, however this will prevent you from logging in.
You have the right to access, correct, or delete your personal data at any time. To request a data export or account deletion, please contact us. We will respond within 30 days.
SoundCast is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of SoundCast after changes are posted constitutes acceptance.
If you have any questions about this privacy policy, please contact us.
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