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Privacy Policy

How SoundCast collects, uses, and protects your personal information.

Last updated: March 2025

Information We Collect

When you create a SoundCast account, we collect your full name, email address, country, and a hashed password. If you purchase SoundCast Pro, payment is processed by Stripe or PayPal. We do not store your credit card details on our servers.

We also collect basic usage data including your IP address, browser type, and pages visited to help us improve the service and diagnose technical issues.

How We Use Your Information

Data Storage and Security

Your data is stored on servers located in Canada. We use industry-standard encryption for data in transit (HTTPS) and at rest. Passwords are hashed using bcrypt and are never stored in plain text. Access to personal data is restricted to authorized personnel only.

Third-Party Services

We use the following third-party services which may process your data as part of providing our service:

Cookies

SoundCast uses session cookies to keep you logged in to your account. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser, however this will prevent you from logging in.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To request a data export or account deletion, please contact us. We will respond within 30 days.

Children

SoundCast is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of SoundCast after changes are posted constitutes acceptance.

Contact

If you have any questions about this privacy policy, please contact us.

About SoundCast

Built by broadcasters,
for broadcasters.

SoundCast is a suite of professional broadcast technology tools designed for radio stations of every size, everywhere.

Our Story

SoundCast was founded by Elio Antoine, a broadcast engineer and developer with decades of FM radio experience spanning Lebanon, Australia, and Canada. Having worked hands-on in radio — from engineering transmitters in the early 1980s to running stations across three continents — Elio built SoundCast to solve the real problems that broadcasters face every day.

The frustration was simple: existing broadcast software was either too expensive, too complex, or not built with the actual broadcaster in mind. SoundCast changes that.

What We Build

SoundCast is a growing suite of broadcast technology products:

Our Philosophy

We believe professional broadcast tools should be accessible to every station — from a community broadcaster in a small town to a national network. No subscription traps, no vendor lock-in, no bloated enterprise pricing. Just solid software that works.

Every feature in SoundCast exists because a real broadcaster needed it. We eat our own cooking — Click FM Lebanon (101.1 FM) runs on SoundCast technology every day.

Where We Are

SoundCast is based in Winnipeg, Manitoba, Canada. Our products are used by radio stations across the world.

Contact

Have a question, a partnership inquiry, or just want to say hello? Get in touch — we read every message.